Your clinic, without the busywork.
One place for patients, appointments, billing, care, and the phone.
Less clicking. Less repetition.
Nem brings it together.
The people who actually run clinics.
Hover a card to see what Nem takes off their plate.
- Overflow and after-hours calls answered for her
- Bookings land in the calendar on their own
- Messages arrive as one morning queue
- One system instead of swivel-chairing four
- The phone stops running her day.
- Missed calls stop leaking new patients
- Chronic care time becomes billable work
- Every action attributed, audit trail built in
- Month to month, data exportable any time
- One decision he doesn’t regret.
- The line that used to ring out gets answered
- Callers who want a person reach her, with context
- No retyping the same details across screens
- Check-ins without a queue forming behind the desk
- She talks to patients, not the phone.
Everything in one place.
The clinic's daily work, in one system.
Chronic care, documented and billable.
Your AI receptionist on the phone.
Talk to your software. It does the work.
Just ask Nem. Coming soon
Talk to Nem, by chat or voice. It does the work.
Concept preview on sample data. Nem Assistant ships when it works in a real clinic's day.
Your front desk, even when nobody's at the desk.
- Answers calls around the clock, including after hours and lunch.
- Books and reschedules real appointments in your real calendar.
- Takes messages your staff work through each morning.
- Tells callers it's an AI, and transfers to a person the moment they ask.
Built with healthcare in mind.
HIPAA-eligible infrastructure, built on Google Cloud. Security details →
Common questions about Nem
What is Nem?+
Nem is a HIPAA-oriented, AI-native practice management platform for US dental, medical and mental-health clinics. It combines an AI Voice Agent that answers calls and books appointments with patient records, scheduling, billing and chronic care management in one system.
Does Nem include an AI Voice Agent?+
Yes. Nem's AI Voice Agent answers inbound calls and can book, reschedule and cancel appointments, take messages, and answer billing and insurance-status questions. It stays within front-desk tasks and never gives medical advice.
Is Nem HIPAA compliant?+
Nem is built HIPAA-first, with audit logging, encryption in transit and at rest, least-privilege role-based access, and PHI minimization. Nem signs a Business Associate Agreement (BAA) before any real patient data is handled.
What types of clinics is Nem for?+
Nem supports dental, primary-care, mental-health, dermatology and other outpatient clinics in the US and Canada, from solo practices to multi-location groups.
How much does Nem cost?+
Nem is priced per location, not per provider: Starter is $299, Growth is $899 and Professional is $1,999 per month, plus a custom Enterprise tier. The AI Voice Agent is an add-on at $249, $499 or $899 per month for 300, 750 or 1,500 included minutes. Care Management is a separate subscription priced by enrolled patients: $299 at 50, $599 at 150 and $1,199 at 300. The chatbot is not available yet. A signed BAA is included at no charge.
What is chronic care management in Nem?+
Nem includes one care-plan engine that supports all six Medicare care-management programs (CCM, RPM, PCM, RTM, BHI and TCM) with time tracking and billing built in, so clinics can run chronic-care programs and capture reimbursement.
Can I migrate my existing patient and billing data?+
Yes. Nem supports importing patients, staff and catalog data so clinics can migrate their records and start on day one.